Secure Shopping

You can shop on our TC Charton Online store (store.tc-charton.com) with confidence. We take every precautions to protect your information and privacy.

Security

When you submit sensitive information via the website, your information is protected both online and offline.

Encryption

Wherever we collect sensitive information (such as credit card data or personal information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. 

We use 256-bit SSL certificate from Trustwave. You can verify our certificate by clicking on the icon below:

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

Credit Card Security

We never store your credit card data on our website, servers or on our network.

We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link to http://www.authorize.net/company/privacy/].

Store.tc-charton.com is registered with the Authorize.Net Verified Merchant Seal program.

Privacy

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only collect information that you voluntarily give us via email, registration form, checkout form or other direct contact from you.

We will not sell or rent your information to anyone.

We will use your information to respond to you, and send you your orders or contact you in case we need more information to complete your order. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone 1-855-707-0220 (Toll Free) and by email at store@tc-charton.com